FAQ

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Frequently asked questions

Alexcon Enterprises is based in South Africa. Our address is Omsambeet Street, Delft South, Delft, Western Cape.

We specialize in the sale of security solutions, including X-ray baggage scanners, walk-through metal detectors, industrial X-ray machines, and detectors for explosives, gas, liquid, and drugs.

For inquiries or support, you can reach out to our customer service team via email at orders@alexconenterprises.com or by calling our helpline landline number.

Yes, you are welcome to visit our showroom to explore our range of security products. Please contact us in advance to schedule a visit.

Absolutely! We offer professional installation services for all the products we sell. Our trained technicians ensure a seamless setup to guarantee optimal performance.

Yes, we provide custom training programs for the operation and maintenance of our security equipment. Our goal is to empower your staff to use the technology effectively.

Yes, we offer 24/7 technical support to address any inquiries or issues you may encounter with our products. Our support team is dedicated to ensuring your security systems operate smoothly.

We offer regular maintenance services, including inspections and preventive maintenance, to keep your security equipment in optimal condition. Our team is equipped to handle any necessary repairs.

Yes, our detectors are versatile and can be deployed in a wide range of settings, including airports, transportation hubs, critical infrastructure, and public events.

Yes, we provide regular software upgrades and enhancements to ensure that your security equipment remains up-to-date with the latest features and improvements.

Yes, as part of our commitment to security awareness, we engage in community programs to educate the public on security measures and responsible use of security technology.

If you have any additional questions or require further information, please don't hesitate to contact us. We are here to assist you in creating a secure environment with our advanced security solutions..

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